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About the award

Decided by the people who work there.

Retail Employer of the Year celebrates the best places to work in retail across Australia and New Zealand. It has done since 2011.

What it is

A career in retail, done well.

The award started in 2011 to recognise retail businesses with a strong employer brand, and to show off the career paths retail offers.

Candidates, employees and customers now judge a business on more than what it sells. The businesses that live their values are the ones that attract good people and keep them.

So the people decide. Past and present retail staff, and the public, vote for the best place to work. The business with the most votes in its category wins. No judges, no panel, no pitch deck.

What people vote on

Thirteen reasons to vote.

Everyone votes for their own reasons. These are the parts of an employer brand people mention most.

Leave policy Communication Salary package Business culture Leadership style Work/life balance Career progression Employee retention Workplace environment Incentives and recognition Training and development Team dynamic and engagement Values, social and environmental

The categories

Sized fairly. Voted honestly.

Categories are set by full time equivalent headcount across the whole business, shopfront and support office included.

New Zealand

Small. Fewer than 100 employees.
Medium. 101 to 500 employees.
Large. More than 500 employees.

Australia

Small. Fewer than 100 employees.
Medium. 101 to 1,000 employees.
Large. 1,001 employees or more.
Open. Businesses of any size can campaign.

Important dates

The 2026 calendar.

Voting opens1 September 2026
Voting closes30 September 2026
Winners announced5 October 2026

Winners are announced on the night of the New Zealand awards evening.

About Retailworld

Who runs it.

The award is run by Retailworld Resourcing, a specialist retail recruiter with offices across Australia and New Zealand. Retailworld connects retailers with the people who make their stores work, and has championed retail as a career of choice for more than twenty years.

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